FAQ

Our courses are available to anyone, but are specifically designed to address the needs of first responders.

Once you have created your account, you access paid courses by logging into the website with your username and password.

None of our current courses have prerequisites – take any course that interests you.  All courses are presented in video format in the English language.

Yes! You can take all the courses you are registered for at any time – even at the same time if you wish.

If there was a problem with your payment, try a different payment method. We accept Stripe and major credit cards through Stripe. If you are still having issues with payment – please contact us.

Your course is presented in 10-20 minute lessons. As you complete each lesson the next lesson becomes available. Once all lessons are completed you have access to the final exam. Upon passing a course you obtain your completion certificate immediately online. Certificates can be downloaded in pdf format.

We are working to get our courses accredited for Continuing Education Units with several different organizations. 

Please check with the organization of your choice to have them determine if they will issue CEU credit for our courses – and let us know the result!